Responsible Gaming

Responsible Gaming

Betting should stay entertainment. These rules help you keep control of your money and time.

1Section 1

Gambling is for adults only

You must be at least 18 years old, or the legal age in your country if it is higher, to open a betting account. Greenbet may verify your age and identity at any time with ID documents, a photo of you holding your ID or a phone call. Accounts of minors are closed.

Protect children

Do not share your login, keep your phone locked and log out of betting apps on devices that children can use.

2Section 2

Simple rules for safe play

  1. Decide in advance how much money and time you will spend.
  2. Use only money left after rent, food, school fees and bills.
  3. Never borrow money or take loans to place bets.
  4. Do not chase losses with bigger stakes.
  5. Avoid betting when you are stressed, upset or drinking.
  6. Keep betting-free days every week.
3Section 3

Know the warning signs

Gambling can become a problem slowly. Pause and talk to someone you trust if you notice any of these signs:

  • You bet more often or with bigger amounts than you planned.
  • You hide your betting from family or friends.
  • You borrow or sell things to keep playing.
  • You feel anxious or irritable when you cannot bet.
  • Betting affects your work, studies, sleep or relationships.
4Section 4

Bonuses and pressure

Welcome offers come with wagering requirements, for example x5 in accumulators for the sports bonus or x35 for each casino deposit bonus. Do not increase your stakes only to complete wagering on time. You can choose Reject bonuses at registration if you prefer simple play without conditions.

5Section 5

Take a break or close your account

If you need a pause, contact Greenbet customer support at [email protected] and ask about limiting or closing your account. Questions about blocked accounts go to [email protected].

6Section 6

Where to find help

Free and confidential support is available:

  • Gambling Therapy — online support in several languages: gamblingtherapy.org
  • Gamblers Anonymous — peer support groups and meetings: gamblersanonymous.org
  • BeGambleAware — tools, advice and self-assessment: begambleaware.org
  • A doctor or counsellor — local health professionals can refer you to specialised services.

If you feel overwhelmed or unsafe, contact your local emergency services or go to the nearest hospital.